The Asia-Pacific Institute of Development Finance (IDF) and the ADFIAP Consulting (AC) Group conducted a seminar-workshop on “Key Essentials for Loan Officers” on August 3 to 7, 2015 in Manila. The program was attended by eight (8) loan officers of ADFIAP member banks in Malaysia, Palau, Bhutan, and Bangladesh.
The five-day program focused on the leveling up of skills of bank lending officers to make well-informed credit decisions through experiential learning, hands-on exercises and case studies. As such, they can go beyond being merely lenders but also act the role of a concerned and pro-active business partners. Topics covered included: roles and responsibilities of bank officers; soft skills vs. hard skills; attitude vs. skills; code of ethical standards for banks; communication excellence; presentation skills and gamification; time management productivity booster; creative problem solving and decision making; thinking out of the box and staying inside it; building skills that can turn divergence into opportunities; negotiation skills: creating win-win solutions; positive thinking: harnessing the power of optimism; confidence coaching to build self-esteem and self-belief; and establishing corporate culture.
The resource persons of the seminar included the members of the ADFIAP Consulting team led by Ms. Cora Conde, Group Head, Atty. Alberto Reyno, Managing Principal, Ms. Arlene Orencia, Head of Project and Programs, Ms. Cecilia Ibarra, Head of Training & Advocacy, Ms. Cristy Aquino, Head Business Development and Ms. Carmelita Chavez, Consultant.
The IDF, https://www.adfiap.org/idf/ is the career and development center of ADFIAP while the AC https://www.adfiap.org/consulting/ is its consulting and business advisory arm. For more details about the program, please email the ADFIAP Secretariat at firstname.lastname@example.org