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HDFC Bank’s home loan business surges after merger, securing market leadership

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India’s largest private sector bank, HDFC Bank, reported robust growth in its Home Loan Business following the merger with HDFC Ltd. Market share surged by 18% to 20% on incremental disbursals, accompanied by consistent double-digit year-on-year growth within the first six months post-merger, positioning the bank as a leader in the home loan sector.

The bank’s strategic focus on reducing processing turnaround times and leveraging HDFC Ltd.’s customer-centric approach has bolstered its competitive edge. Emphasizing the self-employed segment and expanding product offerings through banking surrogates and GST programs further enhances growth prospects, setting the stage for future success.

Upcoming initiatives include the launch of seamless Home Refurbishment Loans by mid-March and the introduction of a Home Saver product by April 2024, aimed at catering to diverse customer needs. Despite maintaining rigorous underwriting standards, the bank’s differentiated approach is driving substantial value for both customers and the institution.

With operational enhancements such as converting service centers to branches and deploying mortgage teams as relationship managers, HDFC Bank is poised to deepen customer engagement and cross-selling opportunities. In anticipation of India’s growing housing demand driven by urbanization, the bank remains well-positioned to fulfill the aspirations of millions, reflecting a promising outlook for the industry.


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